Surprising Positive Note About a Credit Card Company
Discover apparently left a message this morning on our home phone. Mike told me, so I went to look at my account online and the site wouldn’t let me log in. So I called and they told me that my card number had been identified as one that had been compromised. After answering a variety of “prove that it’s really you” questions, they asked me to confirm the last few charges: On the Border, North Shore Music Theatre, Sears Auto, yep, yes, yeah, that’s me. Nothing was wrong with those charges. But as my card number had been identified as probably stolen, they advised me to destroy the card and told me they would overnight me a new card with a new number.
I am shocked that they could respond so quickly, and before anything bad actually happened. Pleasantly surprised even. I’m a happy customer. Huh. That’s so rare for me. I have always wondered what that felt like.